EXECUTIVE FIELD GUIDE
Decision Latency Audit
Matrix leaders and cross-functional teams
The decision challenge
Projects appear on track while important decisions wait in unclear approval chains.
Executive takeaway
Measure evidence-ready-to-decision time and redesign the permission route.
The checklist
- Select ten consequential recent decisions
- Record issue, evidence-ready, decision and action dates
- Identify decider and mandatory advisers
- Classify delay as authority, evidence or consequence
- Set decision tiers and escalation windows
- Review latency alongside reversals and rework
Decision framework
Working framework
Decision | Evidence-ready date | Decision date | Days waiting | Accountable decider | Mandatory controls | Delay reason | Remedy | Due date.
Decision rule
Document the accountable owner, evidence and next review date before closing the decision.
In practice
Illustrative use: A compliant journey adjustment is stalled among functions. Separate required control approvals from optional consultation and name the final decider.
The views I share are my own and do not represent those of my employer.
Explore articles and ideas → · Working templates →
The views I share are my own and do not represent those of my employer.